So I bought a product for €200 on Amazon.com. I am slightly ashamed of doing so but I did, didn’t know where else to find this type of product. So after a few days they told me they would not be sending me the product for whatever reason. So I would be getting a refund. They said if I hadn’t gotten the refund within 5 days I should contact support. So after 5 days I contacted support. And as soon as I did that, they sent me an email claiming that they require me to upload a picture of my “government issued identity document”. They write that if I don’t do that “You may continue shopping on Amazon, but you will no longer be eligible for a refund on the order <order number>”. Surely they have no right to do so right? They claim they’ve noticed some suspicious behavior on my account, but all I did was order a product, pay for it in advance, which they decided not to ever deliver to me. It’s not me who’s being suspicious here.

Anyone else had this experience? This a clear dealbreaker for me. I feel shame for ever having bought something from their store.

  • eldavi@lemmy.ml
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    7 days ago

    this only works if your bank isn’t a pos; both chase and cashapp told me to pound sand the last 2 times it happened.

    • OhVenus_Baby@lemmy.ml
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      7 days ago

      Chase bank is a scam. Minimum balance of 1500 or 500 direct deposit monthly or that charge 12 dollars a month to have an account. They bill it yearly. So when 144 comes out of your account randomly and you call removed. That’s when they tell you.

      Fuck chase bank.